Tuesday, October 27, 2009

Windows XP SP3 v. 3264 (Or, "The pre-release version of Remote Desktop Connection has expired...")

Here was an interesting problem today.

I was working on an "import" for a client. By import, I mean this computer technically belonged to another agency that is working within our network because of a leasing arrangement; we didn't set up the machine, but it was on our domain, authenticated to our domain servers, and ran some software we run because it's expected that we babysit the system and maintain it while on our property, but the computer itself isn't owned by us. Clear as mud?

The machine itself was somewhat decent. One of those budget E-Machines, 2.x Ghz with a gig of RAM. Decent enough for most users online chores, running Windows XP. I was annoyed at it since it won't run X on a RIP Linux CD (just keeps stuttering to the command prompt, and xsetup doesn't seem to like the video chipset).

The user ended up needing a home directory set up so they'd not be tranferring a 400 meg profile with them (who's the genius at MS that designed it so that "my documents" was part of the profile? If a home directory is defined, why not make it *automatically* point to that location instead of forcing admins to hack away at settings to redirect it? Stupid stupid stupid...)

No problem. Just open up the RDP client...start,...programs...accessories...click on the client. Voila! What the hell?

"The pre-release version of Remote Desktop Connection has expired. To download teh full version of Remote Desktop Connection, go to Windows Update or contact your system administrator."

Um...okay. Run Windows Update. Nope...no update available there.

Wait, did it say pre-release? I checked the version of Windows. It was Windows XP Pro SP3 v. 3264. I did a double take at that...what's the v. 3264?

Google. It's running a release candidate for service pack 3? Who's the chucklehead that did that? And inflicted it on a technology illiterate user? These are wedgie-deserving offences. Worse, if this draws into a problem where I'm going to go all Hulk on someone.

Google for a fix to the terminal issue. @#%...replace  a couple files under Windows' System32 directory. Didn't work. Replace two .mui files under en-us in the system32 directory. Still no joy.

Weird...

I pulled a copy of the ginormous service pack off our network share and run the setup. Goody. Takes forever, but it actually ran without complaint, and in the process fixed the RDP client. Know what else it fixed? A small flood of back hotfixes and security updates labelled for service-pack-3-no-freakin'-RC-version.

I don't know if the company behind those Walmart special E-machines installed a @#$% release candidate service pack or if their "tech person" did it, but anyone that installs a BETA of a SERVICE PACK on a user's system that is then turned out into the world to fend for themselves should be stabbed with shards from broken DVD's.

If you encounter that weirdo message about the RDP client expiring, try reinstalling SP3. The full version. Not some crippled beta.

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